Agency State Privacy Notice Addenda

Last Updated: December 11, 2024

These State Privacy Notice Addenda for California, Colorado, Connecticut, Oregon, Texas, and Virginia (the “States Privacy Notice Addenda”) supplement the information contained in Agency’s Privacy Notice and describes our collection and use of Personal Information (as defined below for the applicable state). The State Privacy Addenda apply to all visitors of our Website and users of our Services who reside in the states listed below (“Consumers” or “you”). All capitalized terms not otherwise defined in these State Privacy Notice Addenda have the same meaning as set forth in the Agency Privacy Notice, available here: https://withagency.com/privacy/.  

Changes to the State Privacy Notice Addenda

Agency reserves the right to amend the State Privacy Notice Addenda at our sole discretion and at any time. When we make changes to any of the State Privacy Notice Addenda, we will post the updated addendum on the Website and update the addendum’s last updated date. YOUR CONTINUED USE OF OUR WEBSITE AND SERVICES FOLLOWING THE POSTING OF CHANGES TO OUR STATE PRIVACY NOTICE ADDENDA CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.

Contact Information

If you have any questions or comments about the State Privacy Notice Addenda, the ways in which Agency collects, uses, or discloses your Personal Information, or you wish to exercise your rights described in the State Privacy Notice Addenda, please do not hesitate to contact us at:

Email: [email protected] or [email protected] 

CALIFORNIA PRIVACY ADDENDUM

1. Introduction

This Privacy Addendum for California Residents (the “California Privacy Addendum”) supplements the information in our Privacy Notice for residents of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, the “CPRA”) and any terms defined in the CPRA have the same meaning when used in this notice. 

2. Scope of this California Privacy Addendum

This California Privacy Addendum applies to information that we collect on our Website and when you use our Services that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your device (“Personal Information”). However, publicly available information that we collect from government records and deidentified or aggregated information (when deidentified or aggregated as described in the CPRA) are not considered Personal Information and this California Privacy Addendum does not apply to such information. 

This California Privacy Addendum does not apply to employment-related Personal Information collected from our California-based employees, job applicants, contractors, or similar individuals (“Personnel”). Please contact your People and Culture representative if you are part of our California Personnel and would like additional information about how we process your Personal Information. This California Privacy Addendum also does not apply if you are a service provider or have a business-to-business relationship with us.

This California Privacy Addendum does not apply to certain Personal Information that is excluded from the scope of the CPRA, like: (a) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and (b) Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

3. Information We Collect About You and How We Collect It

Agency collects, and over the prior twelve (12) months has collected, the following categories of Personal Information about Consumers: 

Agency will not collect additional categories of Personal Information without providing you notice. As further described in To Whom Do We Sell or Share Your Personal Information, we may “sell” any categories of Personal Information for monetary or other valuable consideration and we may “share” any categories of Personal Information for cross-context behavioral advertising.

4. Sources of Personal Information

We collect your Personal Information: directly from you, automatically from your use of our Website, and from third parties. We may also create Personal Information about you as you use our Website. 

5. Purposes for Our Collection of Your Personal Information

We only use your Personal Information for the purposes described in this California Privacy Addendum.

We may use, “sell” for monetary or other valuable consideration, “share” for the purposes of cross-context behavioral advertising, or disclose the Personal Information we collect and, over the prior twelve (12) months, have used, “sold” for monetary or other valuable consideration, shared for the purpose of cross-context behavioral advertising, or disclosed the Personal Information we have collected, for the purposes described in our Privacy Notice as well as the following additional purposes:

• Short-term, transient use, provided the Personal Information that is not disclosed to another third-party and is not used to build a profile about you or otherwise alter your experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction.

• Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.

Agency will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

6. Third Parties to Whom Do We Disclose Your Personal Information for Business Purposes

Agency may disclose your Personal Information to third parties for one or more business purposes. When we disclose Personal Information to non-affiliated third-parties for a business purpose, we enter a contract that describes the purpose, requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the specific business purposes for which the Personal Information was disclosed, and requires the recipient to otherwise comply with the requirements of the CPRA.

In the preceding twelve (12) months, Agency has disclosed the following categories of Personal Information for one or more of the business purposes described below to the following categories of third parties: 

We disclose your Personal Information to the categories of third parties listed above for the following business purposes:

• Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.

• Helping to ensure security and integrity of our Services and IT infrastructure to the extent the use of the Personal Information is reasonably necessary and proportionate for these purposes.

• Debugging to identify and repair errors that impair existing intended functionality.

• Short–term, transient use, including, but not limited to, nonpersonalized advertising shown as part of your current interaction with us. Our agreements with third parties generally prohibit your Personal Information from disclosure to another third-party and from using your Personal Information to build a profile about you or otherwise alter your experience outside your current interaction with us.

• Performing services on behalf of us, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of us.

• Providing advertising and marketing services, except for cross-context behavioral advertising, to Consumers.

• Undertaking internal research for technological development and demonstration.

In addition to the above, we may disclose any or all categories of Personal Information to any third-party (including government entities and/or law enforcement entities) as necessary to:

• comply with federal, state, or local laws, or to comply with a court order or subpoena to provide information;

• comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;

• cooperate with law enforcement agencies concerning conduct or activities that we (or one of our service providers’) believe may violate federal, state, or local law;

• comply with certain government agency requests for emergency access to your Personal Information if you are at risk or danger of death or serious physical injury; or

• exercise or defend legal claims.

7. To Whom Do We Sell or Share Your Personal Information

We do not disclose your Personal Information to third parties for monetary consideration. However, our use of advertising and analytics cookies may be considered a disclosure of Personal Information for other valuable consideration.

We may also disclose your Personal Information to certain categories of third parties for the purpose of cross-context behavioral advertising.

“Sale” of Your Personal Information for Monetary or Other Valuable Consideration

As noted in our Privacy Notice, we do not sell Personal Information as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Information as the term “sale” is broadly defined in the CPRA to include both monetary and other valuable consideration. Using this broad definition, our “sale” is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising and their use in understanding how people use and interact with our Website(s). Our “sales” of your Personal Information in this matter is subject to your right to opt-out of those sales (see Your Choices Regarding our “Sale” or “Sharing” of your Personal Information). 

“Sharing” of Your Personal Information for Cross-Context Behavioral Advertising

Agency may “share” your Personal Information for the purpose of cross-context behavioral advertising, subject to your right to opt-out of that sharing (see Your Choices Regarding our “Sale” or “Sharing” of your Personal Information). Our “sharing” for the purpose of cross-context behavioral advertising would be limited to our use of third-party advertising cookies and their use in providing you cross-context behavioral advertising (i.e., advertising on other websites or in other mediums). When the recipients of your Personal Information disclosed for the purpose of cross-context behavioral advertising are also permitted to use your Personal Information to provide advertising to others, we also consider this disclosure as a “sale” for monetary or other valuable consideration under the CPRA.

In the preceding twelve (12) months, Agency has “sold” for monetary or other valuable consideration, or “shared” for the purpose of cross-context behavioral advertising, the following categories of Personal Information to the following categories of third parties: 

Reselling Personal Information

The CPRA prohibits a third-party from reselling Personal Information unless you have received explicit notice and an opportunity to opt-out of further sales. We may “sell” your Personal Information to the following third-parties and others for monetary or other valuable consideration who may resell that information. To opt-out of these sales, please visit that third-party’s opt-out notice at the link provided below. 

• Google Analytics. We use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports Site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: policies.google.com/privacy. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: tools.google.com/dlpage/gaoptout.

• Rakuten Advertising. Rakuten Advertising ("Rakuten") may collect personal information when you access our Website from rakuten.com, a Rakuten ad, or one of Rakuten's affiliate partners ("Rakuten Transactions"), including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with Rakuten's properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads, and other commercial purposes related to your Rakuten Transactions. For more information about the collection, use, and sale of your personal data and your rights, please use the below links. 

https://rakutenadvertising.com/legal-notices/services-privacy-policy/ 

https://rakutenadvertising.com/legal-notices/subject-requests/ 

• Other Third-Party Cookies. You can disable cookies from third parties by using your browser settings or, if available, directly opting-out of cookie collection with the third-party cookie service provider via their website. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at the following websites: Network Advertising Initiative, Ad Choices, Facebook, Google Ads.

8. Consumer Data Requests

The CPRA provides California residents with specific rights regarding their Personal Information. This section describes your CPRA rights and explains how to exercise those rights. You may exercise these rights yourself or through your Authorized Agent. For more information on how you or your Authorized Agent can exercise your rights, please see Exercising Your CPRA Privacy Rights. 

• Right to Know. You have the right to request that Agency disclose certain information to you about our collection and use of your Personal Information over the past 12 months (a “Right to Know” Consumer Request). This includes: (a) the categories of Personal Information we have collected about you; (b) the categories of sources from which that Personal Information came from; (c) our purposes for collecting this Personal Information; (d) the categories of third parties with whom we have shared your Personal Information; and (e) if we have “sold” or “shared” or disclosed your Personal Information, a list of categories of third parties to whom we “sold” or “shared” your Personal Information, and a separate list of the categories of third parties to whom we disclosed your Personal Information to. You must specifically describe if you are making a Right to Know request or a Data Portability Request (discussed next). If you would like to make both a Right to Know Consumer Request and a Data Portability Consumer Request you must make both requests clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. You may make a Right to Know or a Data Portability Consumer Request a total of two (2) times within a 12-month period at no charge.

• Access to Specific Pieces of Information (Data Portability). You also have the right to request that Agency provide you with a copy of the specific pieces of Personal Information that we have collected about you, including any Personal Information that we have created or otherwise received from a third-party about you (a “Data Portability” Consumer Request). If you make a Data Portability Consumer Request electronically, we will provide you with a copy of your Personal Information in a portable and, to the extent technically feasible, readily reusable format that allows you to transmit the Personal Information to another third-party. You must specifically describe if you are making a Right to Know request or a Data Portability request. If you would like to make both a Right to Know Consumer Request and a Data Portability Consumer Request you must make both requests clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. In response to a Data Portability Consumer Request, we will not disclose your driver’s license number or other government-issued identification number, or your account password. We will also not provide this information if the disclosure would create a substantial, articulable, and unreasonable risk to your Personal Information, your account with Agency, or the security of our systems or networks. We will not disclose any Personal Information that may be subject to another exception under the CPRA. If we are unable to disclose certain pieces of your Personal Information, we will describe generally the types of personal information that we were unable to disclose and provide you a description of the reason we are unable to disclose it. You may make a Right to Know or a Data Portability Consumer Request a total of two (2) times within a 12-month period at no charge.

• Correction. You have the right to request that we correct any incorrect Personal Information about you to ensure that it is complete, accurate, and as current as possible. You may review and correct some Personal Information about yourself by logging into the Website and visiting your “Account Details” page. You may also request that we correct the Personal Information we have about you as described below under Exercising Your CPRA Privacy Rights. In some cases, we may require you to provide reasonable documentation to show that the Personal Information we have about you is incorrect and what the correct Personal Information may be. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect or if the Personal Information is subject to another exception under the CPRA.

• Deletion. You have the right to request that Agency delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your Consumer Request (see Exercising Your CPRA Privacy Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies pursuant to the CPRA. Some exceptions to your right to delete include, but are not limited to, if we are required to retain your Personal Information to complete the transaction or provide you the goods and services for which we collected the Personal Information or otherwise perform under our contract with you, to detect security incidents or protect against other malicious activities, and to comply with legal obligations, including those related to medical record retention. We may also retain your Personal Information for other internal and lawful uses that are compatible with the context in which we collected it. 

• Non-Discrimination. We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not do any of the following as a result of you exercising your CPRA rights: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. We may, however, offer you certain financial incentives as described below.

Exercising Your CPRA Privacy Rights

To exercise the rights described above, please submit a request (a “Consumer Request”) to us by either: 

• Emailing us at [email protected] or [email protected] 

• Visiting this website.

If you or your Authorized Agent submit a Consumer Request to delete your information online, we will use a two-step process in order to confirm that you want your Personal Information deleted. This process may include verifying your request through your email address on record or sending you a text message and requesting that you text us a confirmation. By making a Consumer Request, you consent to us contacting you in one or more of these ways. 

If you fail to make your Consumer Request in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request. 

Only you, or your Authorized Agent that you authorize to act on your behalf, may make a Consumer Request related to your Personal Information. To designate an Authorized Agent, see Authorized Agents below. 

All Consumer Requests must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an Authorized Agent of such a person. This may include:

  • (1) Filling out the interactive webform; or

  • (2) Verifying one or more of the following:

    • Full first & last name;

    • Date of birth; 

    • Shipping address on file.

    • Phone number

    • Last 4 Digits of Credit Card

    • PayPal email account

    • Guardian info   

    • Name of provider

    • Last transaction charge

    • Any other appropriate individualized data point

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm which Personal Information relates to you or the individual for whom you are making the request as their Authorized Agent. 

Making a Consumer Request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in a Consumer Request to verify the requestor’s identity or authority to make the request. 

For instructions on exercising sale opt-out rights, see Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information.

Authorized Agents

You may authorize your agent to exercise your rights under the CPRA on your behalf by registering your agent with the California Secretary of State or by providing them with power of attorney to exercise your rights in accordance with applicable laws (an “Authorized Agent”). We may request that your Authorized Agent submit proof of identity and that they have been authorized to exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights. 

9. Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information

If you are 16 years old or older, you have the right to opt-out of our sale and/or sharing of your Personal Information.  If you are under 16 years old, you or your legal guardian may opt-in to our sale or sharing of your Personal Information.

“Sale” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information for monetary or other valuable consideration at any time (the “right to opt-out”). Consumers who opt-in to Personal Information sales may opt-out of future sales at any time. We do not provide services to Consumers under the age of 13.

“Sharing” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not share your Personal Information for the purposes of cross-context behavioral advertising, which is showing advertising on other websites or other media based on your browsing history with our Website (the “right to opt-out”). We do not share the Personal Information of Consumers we actually know are less than 16 years of age for this purpose, unless we receive affirmative authorization from either the Consumer who is between 13 and 16 years of age, or their parent or guardian. Consumers who opt-in to our sharing of Personal Information for these purposes may opt-out of future such sharing at any time. 

How You May Opt-Out of Our Sale or Sharing of Your Personal Information

You do not need to create an account with us to exercise your opt-out rights. You may be required to provide us with additional contact information so that we may verify your request to opt-in to the sale of your Personal Information. We will only use Personal Information provided in an opt-out request to review and comply with the request.

To opt out of our Sale or Sharing of your Personal Information, you (or your authorized representative) can contact us at [email protected] or [email protected] or you can use the following link:

Do not Sell or Share My Personal Information

You (or your authorized representative) may also exercise the right to opt-out of the “sale” of your Personal Information for monetary or other valuable consideration and of “sharing” your Personal Information for the purposes of cross-context behavioral advertising  by adjusting your cookie preferences via our Cookie Banner through the “Manage Cookies” link at the bottom of the Website, or by setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website or other websites. You can find more information about cookies at http://www.allaboutcookies.org.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you (or your Authorized Agent) may change your mind and opt back into the sale of Personal Information at any time by using the “Manage Cookies” link at the bottom of the Website.

Browser Privacy Control Signals

You may also exercise your right to opt-out of the “sale” of your Personal Information for monetary or other valuable consideration and “sharing” your Personal Information for the purposes of cross-context behavioral advertising by setting the privacy control signal on your browser, if your browser supports it. We currently recognize and support the following privacy signals sent by browsers:

• Global privacy control (for more information on how to configure your browser to send this signal, please see https://globalprivacycontrol.org/).

• Location Information. You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information. We will not share data obtained through our Transactional or Marketing text message programs, including your phone number or location information, with third parties for their marketing purposes.

When we receive one of these privacy control signals, we will opt you out of any further “sale” or “sharing” of your Personal Information when you interact with our Website through that browser and on that device. In the event you have affirmatively opted-in to our “sale” and “sharing” of your Personal Information as described above and we receive a privacy control signal from your browser, we will request further instructions from you before you are opted out of any further “sale” or “sharing.” In the event you participate in a financial incentive program as described below that requires the “sale” or “sharing” of your Personal Information and we receive a privacy control signal, we will request that you confirm that you no longer wish to participate in the financial incentive program or that you wish us to ignore the privacy control signal. 

When we receive a privacy control signal, we may also process it in a frictionless manner, which prohibits us from: (a) charging you a fee or requiring any valuable consideration; or (b) changing your experience with our products and services. We will also display a banner to indicate your choice to opt-out of the “sale” or “sharing” of your personal information. You may configure the privacy control signal to operate in a frictionless manner by consulting the documentation for your browser or plug-in that provides the privacy control signal.

10. Your Choices Regarding our Use and Disclosure of Your Sensitive Personal Information

As further described below, we do not use or disclose your Sensitive Personal Information for any purpose other than the following:

• to perform the services or provide the goods reasonably expected by an average Consumer who requests such goods or services;

• to detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted Personal Information, provided that our use of your Personal Information is reasonably necessary and proportionate for such purposes;

• to resist malicious, deceptive, fraudulent, or illegal actions directed at Agency and to prosecute those responsible for those actions, provided that our use of your Personal Information is reasonably necessary and proportionate for this purpose;

• to ensure the safety of natural persons, provided that our use of your Personal Information is reasonably necessary and proportionate for this purpose;

• for short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of your current interaction with us, provided that the Personal Information is not disclosed to another third-party and is not used to build a profile about you or otherwise alter your experience outside the current interaction with us; 

• to perform services on behalf of us, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of us; and

• to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by us. 

11. Personal Information Retention Periods

We retain each category of personal information listed above for as long as necessary to fulfill the purpose for which it was collected, or a related purpose consistent with consumers' expectations, and in accordance with applicable laws and regulations. We use the following criteria to determine how long to retain personal information and sensitive personal information: the purpose for which we collected the personal information, the type, nature, and sensitivity of the personal information, risks associated with retaining the personal information, and legal obligations related to the personal information.

12. Other California Privacy Rights

Shine the Light

California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Website that are California residents and who provide Personal Information in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Information to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared your Personal Information with for the immediately prior calendar year (e.g., requests made in 2024 will receive information regarding such activities in 2023). You may request this information once per calendar year. To make such a request, please send an email to [email protected]. 

COLORADO PRIVACY ADDENDUM

1. Scope of this Colorado Privacy Addendum

This Privacy Addendum for Colorado Residents (the “Colorado Privacy Addendum”) supplements the information contained in Agency’s Privacy Notice. This Colorado Privacy Addendum applies solely to all visitors of our Website, users of our Services, and others acting only in an individual or household context, each of whom resides in the State of Colorado (“Consumers” or “you”). We adopt this Colorado Privacy Addendum to comply with the Colorado Privacy Act (“CPA”), and any terms defined in the CPA have the same meaning when used in this Colorado Privacy Addendum. We may update this Colorado Privacy Addendum at any time as necessary in the event of changes to the CPA. 

This Colorado Privacy Addendum applies to information that we collect on our Website and when you use our Services (both online and offline) that is linked or reasonably linkable to an identified or identifiable individual (“Personal Data”). However, publicly available information that we collect from government records and deidentified data (when deidentified as described in the CPA) are not considered Personal Data and this Colorado Privacy Addendum does not apply to such information.

This Colorado Privacy Addendum also does not apply to certain Personal Data that is excluded from the scope of the CPA, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. Personal Data We Collect About You 

We collect information that is linked or reasonably linkable to you, as an identified or identifiable individual or Personal Data, as described in our Privacy Notice, this Addendum, and categorized below. 

3. Sources of Personal Data

We collect Personal Data about you from the sources described in our Privacy Notice. 

4. Use of Your Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect, for one or more of the purposes described in the Privacy Notice (for more information, see How We Use Your Information).  

Specifically, Agency may collect and use Personal Data to respond to your inquiries, fulfill your requests and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our Services, conduct research and analysis, or for other internal operations purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Notice without your consent. 

5. To Whom Do We Sell or Share Your Personal Data  

As noted in our general Privacy Notice, we do not sell Personal Data as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Data as the term “sale” is broadly defined in the CPA to include both monetary and other valuable consideration. Using this broad definition, our “sale” is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising, and their use in understanding how people use and interact with our Website, App, or Services. Our “sale” of your Personal Data in this matter are subject to your right to opt-out of those sales (see Exercising Your CPA Privacy Rights.).

The categories of Personal Data that we sell or share with third parties, and the categories of third parties with whom we sell or share your Personal Data, are described in the following table:

6. Your Rights and Choices 

The CPA provides Colorado residents with specific rights regarding their Personal Data. This section describes your CPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your Authorized Agent. For more information on how you or your Authorized Agent can exercise your rights, please see Exercising Your CPA Privacy Rights. 

• Confirmation and Access. You have the right to confirm whether we process your Personal Data and to request access to all the specific pieces of Personal Data we have collected and maintain about you. 

• Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.

• Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, however, we may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.

• Portability. To the extent you provide us with your Personal Data and to the extent we process your Personal Data, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance. We shall not provide data that we believe would disclose our trade secrets. You may only make such a request twice within a 12-month period.

• Opt-Out of Certain Processing. To the extent applicable, you have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data; or (iii) profiling in furtherance of decisions that produce legal effects or similarly significant affects concerning. These decisions include decisions that results in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that Agency does not process Personal Data for purposes of profiling within the meaning of the CPA. 

• Right to Non-Discrimination: We will not discriminate against a Colorado resident for exercising one of the above rights.

Exercising Your CPA Privacy Rights

To exercise the rights described above, please submit a request (a “Consumer Request”) to us by either: 

• Emailing us at [email protected] 

• Emailing us at [email protected]

• Filing out our online form here.

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

• Enabling a recognized universal opt-out mechanism on your browser, device, or platform. One such preference signal is called the Global Privacy Control (“GPC”) (See Privacy Control Signals). 

If you fail to make your Consumer Request in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request. 

Only you, or your Authorized Agent that you authorize to act on your behalf, may make a Consumer Request related to your Personal Data. If applicable, you may also make a Consumer Request on behalf of your minor child. To designate an Authorized Agent, see Authorized Agents below. 

All Consumer Requests must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an Authorized Agent of such a person. This may include:

  • Filling out the interactive webform; or

  • Verifying Personal Data that we may already have about you, such as your full first & last name, date of birth;, shipping address on file. phone number, last 4 digits of credit card, paypal email account, guardian info, name of provider, last transaction charge, any other appropriate individualized data point  

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We are unable to fulfill your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you. 

Making a verifiable consumer request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to consider your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

Privacy Control Signals

You may also exercise your right to opt out of the “sale” of your Personal Data for the purposes of targeted advertising by setting the privacy control signal on your operating system, if your system supports it. We currently recognize and support the following privacy signals sent by mobile operating systems:

• Global privacy control (for more information on how to configure your mobile operating system to send this signal, please see https://globalprivacycontrol.org/).

When we receive one of these privacy control signals, we will opt you out of any further “sales” of your Personal Data when you interact with our Website or Services through that mobile device. We are only able to propagate your choice to opt-out to your account if you are currently logged in when we receive the privacy control signal from your mobile device. When we are able to propagate your choice to your account, you will be opted out of “sale” of your Personal Data on all devices on which you are logged in, and for both online and offline “sales.”

Response Timing and Format

We will generally process these requests within 45 days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the contact information listed at the top of the State Privacy Notice Addenda.  

Within 45 days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If we require more time (up to 60 additional days), we will inform you of the reason and extension period in writing. If your appeal is denied, you may lodge a complaint with the Colorado Attorney General through his/her contact information available at: https://coag.gov/about-us/contact-colorado-office-attorney-general/. 

Authorized Agents

You may authorize your agent to exercise your rights under the CPA. We may request that your Authorized Agent submit proof of identity and that they have been authorized exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights. 

CONNECTICUT PRIVACY ADDENDUM

1. Scope of this Connecticut Privacy Addendum

This Privacy Addendum for Connecticut Residents (the “Connecticut Privacy Addendum”) supplements the information contained in Agency’s Privacy Notice. This Connecticut Privacy Addendum applies solely to all visitors of our Website, users of our Services, and others acting only in an individual or household context, each of whom resides in the State of Connecticut (“Consumers” or “you”). We adopt this notice to comply with the Connecticut Data Protection Act ("CTDPA”) and any terms defined in the CTDPA have the same meaning when used in this notice. We may update this Connecticut Privacy Addendum at any time as necessary in the event of changes to the CTDPA. 

This Connecticut Privacy Addendum applies to information that we collect on our Website or through our Services that is linked or reasonably linkable to an identified or identifiable natural person (“Personal Data”). 

Personal Data does not include, and this Connecticut Privacy Addendum does not cover:

• Publicly available information from government records or that we have a reasonable belief is lawfully made available to the general public either by widely distributed media, by you, or by a person to whom you have disclosed the information (unless you have restricted the information to a specific audience); 

• Information that has been de-identified such that the information can no longer be reasonably linked to you or a device linked to you; or

• Other information as set forth under the CTDPA.

This Connecticut Privacy Addendum also does not apply to certain Personal Data that is excluded from the scope of the CTDPA, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. Information We Process

We collect information that is linked or is reasonably linkable to you as an identified or identifiable person, or Personal Data, as described in our Privacy Notice, and categorized below.

3. Use of Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect, for one or more of the purposes described in the Privacy Notice (for more information, see How We Use Your Information).  

Specifically, Agency may collect and use Personal Data to respond to your inquiries, fulfill your requests, and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our Services, conduct research and analysis, or for other internal operations purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Notice without your consent. Additionally, Agency does not process Personal Data for targeted advertising.

4. Sharing Personal Data

Agency may share your Personal Data to a third party. When we disclose Personal Data, we enter into contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract. The categories of Personal Data that we share with third parties, and the categories of third parties that we share your Personal Data with, are described in the following table:

5. Sales of Your Personal Data

As noted in our general Privacy Notice, we do not sell Personal Data as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Data as the term “sale” is broadly defined in the CTDPA to include both monetary and other valuable considerations. Using this broad definition, our "sale" is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising, and their use in understanding how people use and interact with our Website, App, or Services. Our “sale” of your Personal Data in this manner is subject to your right to opt-out of those sales (see Exercising Your CTDPA Privacy Rights).

6. Your Rights and Choices 

The CTDPA provides you, as a consumer in Connecticut with specific rights regarding your Personal Data. This section describes your CTDPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your authorized agent. For more information on how you or your authorized agent can exercise your rights, please see Exercising Your CTDPA Privacy Rights. 

• Right to Know and Access. You have the right to confirm whether or not we are processing your Personal Data and to have access to that Personal Data. 

• Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.

• Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.

• Portability. To the extent you provide us with your Personal Data and to the extent we process the Personal Data by automated means, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance. 

• Opt-Out of Certain Processing. You have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data, except as permitted under the CTDPA; or (iii) profiling in furtherance of solely automated decisions that produce legal effects or similarly significant effects. These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that Agency does not process Personal Data for purposes of profiling within the meaning of the CTDPA.

• Right to Non-Discrimination. We will not discriminate against a Connecticut resident for exercising one of the above rights.

• Right to Appeal. Connecticut residents have the right to appeal a refusal by us to act on your request to exercise any of the above rights. See Appeal Process below for more information. 

Exercising Your CTDPA Rights

To exercise the rights described above, please submit a request to us by contacting us by either: 

• Emailing us at [email protected] 

• Emailing us at [email protected]

• Filing out our online form here.

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

• Enabling a recognized universal opt-out mechanism on your browser, device, or platform. One such preference signal is called the Global Privacy Control (“GPC”) (See Privacy Control Signals). 

You may only make a request to exercise the above rights twice within a 12-month period. The request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data. 

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you. 

Making a verifiable consumer request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to consider your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

Response Timing and Format

We will generally process these requests within forty-five (45) days of receiving them. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the Contact Information at the top of the State Privacy Notice Addenda. Within sixty (60) days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Connecticut Attorney General through their contact information available at: www.portal.ct.gov/AG/Contact-the-Attorney-Generals-Office/Contact-the-Attorney-Generals-Office.  

7. Non-Discrimination

We will not discriminate against you for exercising any of your CTDPA rights. Unless permitted by the CTDPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CTDPA that can result in different prices, rates, quality levels, or selection of goods and services (including the possibility of offering our Services for no fee), if you have exercised your rights to opt-out of certain processes as described above or if the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program. 

VIRGINIA PRIVACY ADDENDUM

1. Scope of this Virginia Privacy Addendum

This Privacy Addendum for Virginia Residents (the “Virginia Privacy Addendum”) supplements the information contained in Agency’s Privacy Notice and further describes our collection and use of Personal Data (as defined below). This Virginia Privacy Addendum applies solely to all visitors of our Website, users of our Services, and others acting only in an individual or household context, each of whom resides in the Commonwealth of Virginia (“consumers” or “you”). We adopt this notice to comply with the Virginia Consumer Data Protection Act of 2021 (“VCDPA”), and any terms defined in the VCDPA have the same meaning when used in this notice. 

This Virginia Privacy Addendum applies to information that we collect on our Website or App and when you use our Services that is linked or reasonably linkable to an identified or identifiable natural person (“Personal Data”). 

Personal Data does not include, and this Virginia Privacy Addendum does not cover:

• Publicly available information from government records or that we have a reasonable belief is lawfully made available to the general public either by widely distributed media, by you, or by a person to whom you have disclosed the information (unless you have restricted the information to a specific audience); 

• Information that has been de-identified such that the information can no longer be reasonably linked to you or a device linked to you; or

• Other information as set forth under the VCDPA.

This Virginia Privacy Addendum also does not apply to certain Personal Data that is excluded from the scope of the VCDPA, such as protected health information under the Health Insurance Portability and Accountability Act (“HIPAA”), health records, patient identifying information, and other sets of data identified in Va. Code § 59.1-576 that relate to compliance with various federal laws.  

2. Information We Process

We collect information that is linked or is reasonably linkable to you as an identified or identifiable person, or Personal Data, as described in our Privacy Notice, and categorized below.

3. Use of Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect, for one or more of the purposes described in the Privacy Notice (for more information, see How We Use Your Information).  

Specifically, Agency may collect and use Personal Data to respond to your inquiries, fulfill your requests, and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our Services, conduct research and analysis, or for other internal operations purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions, and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Notice without your consent. 

4. Sharing Personal Data

Agency may share your Personal Data with a third party. When we disclose Personal Data, we enter into contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract. The categories of Personal Data that we share with third parties, and the categories of third parties that we share your Personal Data with, are described in the following table:

5. Sales of Your Personal Data

We do not sell your Personal Data to third parties for their own commercial use. 

6. Your Rights and Choices 

The VCDPA provides you, as a consumer in Virginia with specific rights regarding your Personal Data. This section describes your VCDPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your authorized agent. For more information on how you or your authorized agent can exercise your rights, please see Exercising Your VCDPA Privacy Rights. 

• Confirmation and Access. You have the right to confirm whether or not we are processing your Personal Data and to have access to that Personal Data. 

• Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.

• Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.

• Portability. To the extent you provide us with your Personal Data and to the extent we process the Personal Data by automated means, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance. 

• Opt-Out of Certain Processing. You have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data; or (iii) profiling in furtherance of decisions that produce legal effects or similarly significant effects. These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that Agency does not process Personal Data for purposes of profiling within the meaning of the VCDPA.

• Right to Non-Discrimination. We will not discriminate against a Virginia resident for exercising one of the above rights.

• Right to Appeal. Virginia residents have the right to appeal a refusal by us to act on your request to exercise any of the above rights. See Appeal Process below for more information. 

Exercising Your VCDPA Rights

To exercise the rights described above, please submit a request to us by contacting us by either: 

• Emailing us at [email protected] 

• Emailing us at [email protected]

• Filing out our online form here.

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

You may only make a request to exercise the above rights twice within a 12-month period. The request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data. 

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you. 

Making a verifiable consumer request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to process your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

Response Timing and Format

We will generally process these requests within forty-five (45) days of receiving them. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the Contact Information at the top of the State Privacy Notice Addenda. Within sixty (60) days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Virginia Attorney General through their contact information available at: https://www.oag.state.va.us/contact-us/contact-info. 

7. Non-Discrimination

We will not discriminate against you for exercising any of your VCDPA rights. Unless permitted by the VCDPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the VCDPA that can result in different prices, rates, quality levels, or selection of goods and services (including the possibility of offering our Services for no fee), if you have exercised your rights to opt-out of certain processes as described above or if the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program. 

OREGON PRIVACY ADDENDUM

1. Scope of this Oregon Privacy Addendum

This Privacy Addendum for Oregon Residents (the “Oregon Privacy Addendum”) supplements the information contained in Agency’s Privacy Notice. This Oregon Privacy Addendum applies solely to all visitors of our Website, users of our Services, and others acting only in an individual or household context, each of whom resides in the State of Oregon (“Consumers” or “you”). We adopt this Oregon Privacy Addendum to comply with the Oregon Consumer Privacy Act (“OCPA”) and any terms defined in the OCPA have the same meaning when used in this Oregon Privacy Addendum. We may update this Oregon Privacy Addendum at any time as necessary in the event of changes to the OCPA. 

This Oregon Privacy Addendum applies to information that we collect on our Website and when you use our Services (both online and offline) that is linked or reasonably linkable to an identified or identifiable Consumer or device that is linked or reasonably linkable to one or more Consumers in a household (“Personal Data”). However, publicly available information that we collect from government records and deidentified data (when deidentified as described in the OCPA) are not considered Personal Data and this Oregon Privacy Addendum does not apply to such information.

This Oregon Privacy Addendum also does not apply to certain Personal Data that is excluded from the scope of the OCPA, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

This Oregon Privacy Addendum also does not apply to Personal Information collected from Oregon residents acting in a commercial or employment context, such as employees, job applicants, contractors, or similar individuals.

2. Personal Data We Collect About You 

We collect information that is linked or reasonably linkable to you, as an identified or identifiable individual or Personal Data, as described in our Privacy Notice, this Addendum, and categorized below. 

3. Sources of Personal Data

We collect Personal Data about you from the sources described in our Privacy Notice. 

4. Use of Your Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect for one or more of the purposes described in the Privacy Notice (for more information, see How We Use Your Information).  

Specifically, Agency may collect and use Personal Data to respond to your inquiries, fulfill your requests and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our Services, conduct research and analysis, or for other internal operational purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Notice without your consent. 

5. To Whom Do We Sell or Share Your Personal Data  

As noted in our general Privacy Notice, we do not sell Personal Data as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Data as the term “sale” is broadly defined in the OCPA to include both monetary and other valuable consideration. Using this broad definition, our “sale” is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising, and their use in understanding how people use and interact with our Website, App, or Services. Our “sale” of your Personal Data in this matter are subject to your right to opt-out of those sales (see Exercising Your OCPA Privacy Rights.).

The categories of Personal Data that we sell or share with third parties, and the categories of third parties with whom we sell or share your Personal Data, are described in the following table:

6. Your Rights and Choices 

The OCPA provides Oregon residents with specific rights regarding their Personal Data. This section describes your OCPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your Authorized Agent. For more information on how you or your Authorized Agent can exercise your rights, please see Exercising Your OCPA Privacy Rights. 

• Confirmation and Access. You have the right to confirm whether we currently process or have processed your personal information and to request to access such categories of personal information and a list of specific third parties with which we have disclosed personal information. You may exercise this right as described below.

• Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.

• Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, however, we may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.

• Portability. To the extent you provide us with your Personal Data and to the extent we process your Personal Data, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance. We shall not provide data that we believe would disclose our trade secrets. You may only make such a request twice within a 12-month period.

• Opt-Out of Certain Processing. To the extent applicable, you have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data; or (iii) profiling in furtherance of decisions that produce legal effects or similarly significant effects concerning the consumer. These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that Agency does not process Personal Data for purposes of profiling within the meaning of the OCPA. 

• Right to Non-Discrimination: We will not discriminate against an Oregon resident for exercising one of the above rights. Unless permitted by the OCPA, we will not do any of the following as a result of you exercising your OCPA rights: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; or (c) provide you a different level or quality of goods or services.

Exercising Your OCPA Privacy Rights

To exercise the rights described above, please submit a request (a “Consumer Request”) to us by either: 

• Emailing us at [email protected] 

• Emailing us at [email protected]

• Filing out our online form here.

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

• Enabling a recognized universal opt-out mechanism on your browser, device, or platform. One such preference signal is called the Global Privacy Control (“GPC”) (See Privacy Control Signals). 

If you fail to make your Consumer Request in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request. 

Personal Data provided in response to a request to exercise these rights may be provided free of charge at least once per Oregon resident annually. Only you, or your Authorized Agent that you authorize to act on your behalf, may make a Consumer Request related to your Personal Data. If applicable, you may also make a Consumer Request on behalf of your minor child. To designate an Authorized Agent, see Authorized Agents below. 

All Consumer Requests must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an Authorized Agent of such a person. This may include:

  • Filling out the interactive webform; or

  • Verifying Personal Data that we may already have about you, such as your full first & last name, date of birth, shipping address on file, phone number, last 4 digits of credit card, PayPal email account, guardian info, name of provider, last transaction charge, any other appropriate individualized data point 

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We are unable to fulfill your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you. 

Making a Consumer Request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to consider your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

How You May Opt-Out of Our Sale of Your Personal Data

To exercise the right to opt-out of the “sale” or exchange of your personal information for monetary or other valuable consideration, you (or your Authorized Agent) may submit a request to us via the link below or by setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain features or parts of our Services or other websites. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu. 

Your Privacy Choices 

You do not need to create an account with us to exercise your opt-out rights. You may be required to provide us with additional contact information so that we may verify your request to opt-in to the sale of your Personal Data. We will only use Personal Data provided in an opt-out request to review and comply with the request.

Privacy Control Signals

You may also exercise your right to opt out of the “sale” of your Personal Data for the purposes of targeted advertising by setting the privacy control signal on your operating system, if your system supports it. We currently recognize and support the following privacy signals sent by mobile operating systems:

• Global privacy control (for more information on how to configure your mobile operating system to send this signal, please see https://globalprivacycontrol.org/).

When we receive one of these privacy control signals, we will opt you out of any further “sales” of your Personal Data when you interact with our Website or Services through that mobile device. We are only able to propagate your choice to opt-out to your account if you are currently logged in when we receive the privacy control signal from your mobile device. When we are able to propagate your choice to your account, you will be opted out of “sale” of your Personal Data on all devices on which you are logged in, and for both online and offline “sales.”

Response Timing and Format

We will generally process these requests within 45 days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request. 

We do not charge a fee to process or respond to your Consumer Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the contact information listed at the top of the State Privacy Notice Addenda.  

Within 45 days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Oregon Attorney General through his/her contact information available at: https://www.doj.state.or.us/oregon-department-of-justice/office-of-the-attorney-general/ellen-f-rosenblum-attorney-general/.

Authorized Agents

You may authorize your agent to exercise your rights under the OCPA. We may request that your Authorized Agent submit proof of identity and that they have been authorized to exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights. 

TEXAS PRIVACY ADDENDUM

1. Scope of this Texas Privacy Addendum

This Privacy Addendum for Texas Residents (the “Texas Privacy Addendum”) supplements the information contained in Agency’s Privacy Notice. This Texas Privacy Addendum applies solely to all visitors of our Website, users of our Services, and others acting only in an individual or household context, each of whom resides in the State of Texas (“Consumers” or “you”). We adopt this Texas Privacy Addendum to comply with the Texas Data Privacy and Security Act (“TDPSA”) and any terms defined in the TDPSA have the same meaning when used in this Texas Privacy Addendum. We may update this Texas Privacy Addendum at any time as necessary in the event of changes to the TDPSA. 

This Texas Privacy Addendum applies to information that we collect on our Website and when you use our Services (both online and offline) that is linked or reasonably linkable to an identified or identifiable individual, including pseudonymous data used in conjunction with additional information that reasonably links the data to an identifiable individual (“Personal Data”). However, publicly available information that we collect from government records and deidentified data (when deidentified as described in the TDPSA) are not considered Personal Data and this Texas Privacy Addendum does not apply to such information.

This Texas Privacy Addendum also does not apply to certain Personal Data that is excluded from the scope of the TDPSA, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

This Texas Privacy Addendum also does not apply to Personal Information collected from Texas residents acting in a commercial or employment context, such as employees, job applicants, contractors, or similar individuals.

2. Personal Data We Collect About You 

We collect information that is linked or reasonably linkable to you, as an identified or identifiable individual or Personal Data, as described in our Privacy Notice, this Addendum, and categorized below. 

3. Sources of Personal Data

We collect Personal Data about you from the sources described in our Privacy Notice. 

4. Use of Your Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect for one or more of the purposes described in the Privacy Notice (for more information, see How We Use Your Information).  

Specifically, Agency may collect and use Personal Data to respond to your inquiries, fulfill your requests and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our Services, conduct research and analysis, or for other internal operational purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Notice without your consent. 

5. To Whom Do We Sell or Share Your Personal Data  

As noted in our general Privacy Notice, we do not sell Personal Data as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Data as the term “sale” is broadly defined in the TDPSA to include both monetary and other valuable consideration. Using this broad definition, our “sale” is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising, and their use in understanding how people use and interact with our Website, App, or Services. Our “sale” of your Personal Data in this matter are subject to your right to opt-out of those sales (see Exercising Your TDPSA Privacy Rights.).

The categories of Personal Data that we sell or share with third parties, and the categories of third parties with whom we sell or share your Personal Data, are described in the following table:

6. Your Rights and Choices 

The TDPSA provides Texas residents with specific rights regarding their Personal Data. This section describes your TDPSA rights and explains how to exercise those rights. You may exercise these rights yourself or through your Authorized Agent. For more information on how you or your Authorized Agent can exercise your rights, please see Exercising Your TDPSA Privacy Rights. 

• Confirmation and Access. You have the right to confirm whether we process your personal information and to request access to that personal information we have collected and maintain about you. You may exercise this right as described below.

• Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.

• Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, however, we may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.

• Portability. To the extent you provide us with your Personal Data and to the extent we process your Personal Data, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance. We shall not provide data that we believe would disclose our trade secrets. You may only make such a request twice within a 12-month period.

• Opt-Out of Certain Processing. To the extent applicable, you have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data; or (iii) profiling in furtherance of decisions that produce legal effects or similarly significant effects concerning the consumer. These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that Agency does not process Personal Data for purposes of profiling within the meaning of the TDPSA. 

• Right to Non-Discrimination: We will not discriminate against a Texas resident for exercising one of the above rights. Unless permitted by the TDPSA, we will not do any of the following as a result of you exercising your TDPSA rights: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; or (c) provide you a different level or quality of goods or services.

Exercising Your TDPSA Privacy Rights

To exercise the rights described above, please submit a request (a “Consumer Request”) to us by either: 

• Emailing us at [email protected] 

• Emailing us at [email protected]

• Filing out our online form here.

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

• Enabling a recognized universal opt-out mechanism on your browser, device, or platform. One such preference signal is called the Global Privacy Control (“GPC”) (See Privacy Control Signals). 

Personal Data provided in response to a request to exercise these rights may be provided free of charge at least twice per Texas resident annually. If you fail to make your Consumer Request in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request. 

Only you, or your Authorized Agent that you authorize to act on your behalf, may make a Consumer Request related to your Personal Data. If applicable, you may also make a Consumer Request on behalf of your minor child. To designate an Authorized Agent, see Authorized Agents below. 

All Consumer Requests must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an Authorized Agent of such a person. This may include:

  • Filling out the interactive webform; or

  • Verifying Personal Data that we may already have about you, such as your full first & last name, date of birth, shipping address on file, phone number, last 4 digits of credit card, PayPal email account, guardian info, name of provider, last transaction charge, any other appropriate individualized data point 

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We are unable to fulfill your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you. 

Making a Consumer Request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to consider your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

How You May Opt-Out of Our Sale of Your Personal Data

To exercise the right to opt-out of the “sale” or exchange of your personal information for monetary or other valuable consideration, you (or your Authorized Agent) may submit a request to us via the link below or by setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain features or parts of our Services or other websites. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu. 

Your Privacy Choices

You do not need to create an account with us to exercise your opt-out rights. You may be required to provide us with additional contact information so that we may verify your request to opt-in to the sale of your Personal Data. We will only use Personal Data provided in an opt-out request to review and comply with the request.

Privacy Control Signals

You may also exercise your right to opt out of the “sale” of your Personal Data for the purposes of targeted advertising by setting the privacy control signal on your operating system, if your system supports it. We currently recognize and support the following privacy signals sent by mobile operating systems:

• Global privacy control (for more information on how to configure your mobile operating system to send this signal, please see https://globalprivacycontrol.org/).

When we receive one of these privacy control signals, we will opt you out of any further “sales” of your Personal Data when you interact with our Website or Services through that mobile device. We are only able to propagate your choice to opt-out to your account if you are currently logged in when we receive the privacy control signal from your mobile device. When we are able to propagate your choice to your account, you will be opted out of “sale” of your Personal Data on all devices on which you are logged in, and for both online and offline “sales.”

Response Timing and Format

We will generally process these requests within 45 days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request. 

We do not charge a fee to process or respond to your Consumer Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the contact information listed at the top of the State Privacy Notice Addenda.  

Within 60 days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Texas Attorney General through his/her contact information available at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint.    

Authorized Agents

You may authorize your agent to exercise your rights under the TDPSA. We may request that your Authorized Agent submit proof of identity and that they have been authorized to exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights.